We have asked every travellers to review their holays and publish them on our website to help potential customers dece on their holays to Vietnam with us.
We have not edited any comments, It's important that our travellers are able to form their own opinions of a particular Vietnam holay or tours, independently from information given by either the operators or our tour gues. So we don't alter any of the reviews and we also publish all reviews, (except in certain extreme cases), that we are sent legitimately after we have asked people to send them in.
Testimonials >> 1>> 2 >> 3 >> 4 >> 5 >>
Hi, VietnamTripAdvisor.com
I was to live in for the time on board was a complete shock , I have cried tears of happiness ( when staff sang us a song ) and my smile has never left my face
The food was outstanding in favour the presentation was out of this world
For our guide was great with service, information and english
I will never forget the anniversary and we will be back with our 2 boys in years to come
Thank you for the 2nd best night in my life
Sally Duckev
Add: 74 Retiro Wy A6
Email: duckersal(at)netscape.net
Nationality: United states
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Dear Julia,
Thank you for your message and yes it was a pity that we could not meet up in person.
We had a fantastic holiday and will highly recommend both the destination and your own company to our friends.
The Halong Bay section of the holiday was the highlight for all of us as it is an awesome place. The junk was very nice and the tour guide and crew were very good and friendly too. The chef in particular created some great food dishes for us. It was so relaxing that we would probably have liked to spend another day there if we could.
The hotel that you offered in Hanoi was very nice and well located for the city centre.
I must thank you again for your very professional, flexible and friendly service and hope we can persuade some of our friends to use your services in the future.
Kind Regards,
Peter
Full name: Peter Greensmith
Email: peter(at)greensmith(dot)net
Nationality: BRITISH
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Dear Julia,
Actually our holiday was very nice and I want to say thank you for your arrangements.
The hotels were all ok especially in Hue and Hoi An their standard was realy good. Also the flight booking was perfect, there were no problems at all with the etickets.
When we find out that the kayaking on Cat Ba was not booked, we decided to organise it on our own. That was one of the most impressive things we did in Vietnam. Also I have to say that it was very nice that you were so fair to pay for the taxi to the airport as a compensation for the kayaking.
Over all we very very satisfied with your service and can fully recomend you for other travelers.
Best regards
Hubert
Email: Hubert.Muessen(at)siemens.com
Industry Sector
A&D CD DM BD S2
Frohnhofstr. 103-107
50827 Köln, Germany
Tel.: +49 (221) 956426-418
Fax +49 (221) 956426-425
Mobile: +49 151 16706848
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Dear Vietnamtripadvisors,
We thank you very much for the great trip to your beautiful country and Cambodia. Everything has worked out of our expectation. We must say that we were very satisfied with all the services your company provided to us. We like most Halong Bay, such a fabulous trip on Jasmine Cruise with so beautiful sightseeing and experiences. In Hue, we had a chance to know a lot about Vietnam through many stories of your country. Such an excitement when getting know about all the King and Queen in Vietnam… and so much other things through the trip that we can not listed all. We enjoyed a lot. And one more thing we would love to say, through the entire trip we had a very professional and helpful tour guide. He taught us about your culture, custom, food and we enjoy his humor very much so pls send to him our most thankfulness. Such a nice trip with that friend! All the tour lasted 18 days has gone so smooth. Transports were great and good at condition. Accommodations are fantastic. Last but not least, thanks for all. We will look forward to organize another wonderful trip with you again.
Warm regard,
Mr Wilfred R Lynch
Email: tneugyn(at)optusnet.com.au
Nationality: Australian
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To VietnamTripAdvisor.com
Our trip was wonderful! Couldn’t have asked for better.
Our driver was prompt and very polite. Even though we didn’t speak the same language we both knew the word “music” and he had some good CDs! It made the trip go faster.
The cruise was excellent. The guides were friendly, knowledgeable and helpful as could be.
The room was great and the food superb!
It wasn’t cheap but it was worth every cent!
Thanks again
Mona
mona(at)aml-lma.org
City: Montreal
Country: Canada
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Dear Julie,
I was very pleased with the level of service provided by your organisation.
Everything was 5 Star.
The payment via Xoom.com was simple and safe.
The trip to Halong Bay is a little tiresome, but that is not your fault.
The service on the boat was first class.
Our tour guide was informative and helpful.
No one was intrusive and could be easily found when necessary.
The crew worked well together to provide a very pleasant experience.
Halong Bay is truly beautiful, definitely a World Heritage site.
I can certainly recommend Ginger Cruises to my family and friends.
I like to stay in 5 Star establishments when I travel and this cruise ranks well.
Many thanks for your assistance with our Halong Bay adventure.
Geoffrey Brien
Email: geoffrey.brien(at)holyspiritlakemba.catholic.edu.au or geoffrey.brien(at)optusnet.com.au
Nationality: Australian
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to VietnamTripAdvisor.com
Thank you for the opportunity to reflect on our experience in Vietnam and thank you for the planning you did to make it happen. We had a wonderful time. Our hotels were great as were the meals that were included. Our guides appeared in a timely fashion and travel arrangements went smoothly. Although we enjoyed our time in Halong Bay, we missed having a tour guide as we drove up. We had lots of questions about the things we were seeing.
Our most outstanding guide was Mi, in central Vietnam. She taught us so much and was very personable.
The only thing I would recommend is that you offer some guidelines on tipping. We always wondered if we were doing what was expected.
Thank you for your work on our behalf.
Tom and Norma Boehm tnboehm(at)sbcglobal.net - USA
Tom and Norma Boehm (parents of Jeff and Lisa Boehm who made the arrangements with you.)
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Hello VietnamTripAdvisor,
I would like to thank Mr. Tran and your staff that made our trip was such a wonderful trip. As I was a leader of my group, I've got no any complaints about the trip from my group. They were very happy to all tours, transportations and meals. Sapa trip was very impressive as well as Halong Bay even though both trips were very short trip. Wish to going back and staying longer at Sapa next time or maybe other places. Of course, Vietnamtripadvisor is chosen to be my travel agent to anywhere in Vietnam. In addition, I have already spread out my recommendation to many of my friends and colleagues. They will get some questions from them soon.
Thanks for your following up.
Best regards,
Anithorn
aritsmitchai(at)WilburSmith.com
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Hi Julia ,
Our family just returned from our vacation to vietnam. We booked our tours through "vietnamtripadvisor.com" and we are very pleased with their services and guidances. Every thing from their transportation to their detailed tour were outstanding. They're also extremely friendly, adjusting the tour to our preferences and requests. Their service was remarkable from the first day of the tour to the very last. We would highly recommend
vietnamtripadvisor.com to everyone interesting in exploring vietnam.
Sincerely,
dieplong(at)sbcglobal.net
City & County of SanFrancisco MTA 215 Geneva Ave San Francisco CA94112 USA
Tel#415-254-2516
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To VientamTripAdvisor
We have friends who travelled with Vietnam trip advisor and recommended we contact them. Mr Thuc was great they told us. Thanks to them we really enjoyed our recent trip. We were to much experience the local village life as well as the natural beauty and culture.
We spent a long holiday for a visit of Vietnam and Cambodia. My wife and I did start the trip by a flight to Siem Riep and visit Angkor Wat for a few days then go to the North of Vietnam. We enjoyed a mini tour of the major cities Hanoi, Sapa area with seeing H'mong and Dzao minority people in their most colorful costumes, and Halong Bay was a thing no visitor to Vietnam should miss. We together with other fellow passengers explored this natural wonder aboard a luxurious wooden cruise. We ventured to the requisite local floating village. And it was fascinating to witness people’s daily life on the water rather than walk. Keep going on the trip, we just spent 1night in Hue, and other 2nights in Hoi An. We would also enjoy free time to wander at leisure and discover back streets and things off the beaten track, the people and how they live, smaller villages and perhaps some natural wonders, waterfalls Hai Van Pass. And last we went to Ho Chi Minh city, do the tour of the Mekong at the end of the trip. We were also very happy with Vietnam trip advisor’s arrangement of stay in 3 and 4 star accommodation. All of the hotels were really not disappointing, so nice and very near the center. It was really a memorable time for us.
Henry
htran(at)nadelarc.com
Nationality: United states
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Hi Xuan,
We really enjoyed the trip you organized. The two hotels were excellent choices with a very good level of service and location. The guide and driver were also very excellent and provided us with a very relaxing and comfortable travelling experience, the guide was very knowledgeable but his English was a little difficult to understand sometimes, but we were able to learn a lot from him and his choice of places to visit was exactly right.
Thanks for your help in arranging this trip for us, we will be planning another one soon!
Regards
John Errington , Uk
jerrington(at)scuk.org.vn
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Hi,
Last week my partner and I were guests on a Princess Junk for a 3 day / 2 night trip to Halong Bay which reserved through VietnamTripAdvisor Company.
We both came away with some great memories – the food was superb ( maybe even too much!) the presentation was brilliant, the facilities were good, the staff were exceptionally accommodating and very friendly even the staff of travel agency was looking after us at the Sheraton hotel. There was nothing they would not do for us.
David Reed
E-mail: david(at)reedmckibben.com.au
Phone: 0419 394362
Address: PO Box 154, Batteryt, Tasmania, Australia 7004
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Hi vietnamtripadvisor,
I and my wife were very please about the trip your company has arranged for us in last May when we were in Viet Nam. We stayed in Sofitel Plaza which was very good one and then booked 2 days 1 night tour to Halong Bay. You know, the tour was so interested that when we came back Hanoi, immediately we decided to arrange another five days come back to Halong Bay. That was totally perfect. The boat of your company is very pretty which we love a lot. Food was great (that was one of the reason force us to come back right away). Ha long Bay is so fantastic, every island and islet with its own story. I only know to say that your country is so lucky to have such a nice wonder. We made some very good friend as well, even some Vietnamese friend in your office, who was so nice and friendly. They promised next time we come back Vietnam they with go with us to get know more about Hanoi. After all, all I want to mean is that we had very great vacation in Vietnam and thanks for the organizing and the help of your company so much. We think we will come back to Vietnam again in the short coming time.
Mr Richard Jefferies Muller,Australia
drichard(at)pacific.net.au
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We had a wonderful time in Vietnam. Halong Bay was truly unforgettable experience with great scenery. The crew is very accommodating and friendly. They treated us with great experience and fluent English. Service is very efficient. It is not yet to mention food, the comfort of amenities and room’s cleanliness which is so excellent. VietnamTripadvisor company advised us of Red Dragon, and we are never disappointed.
Michael and Natalie GRETTON
Mail: Michael(at)madriver.com
Nationality: USA
Address: PO Box 1476 Waitsfield VT0567
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To VietnamTripAdvisor
Thank you all for a superb trip, 5star service all the way!
The food, hospitality and relaxed atmosphere has been excellent and we have a good appreciation of this beautiful bay
We will not forget the fishing village or cave trip, but will particularly remember catching the squid for our dinner.
This contributed to what has been the best food of our Vietnam holiday
Best wishes to you all
Simon and Wenday Taylor
27/28 April 2008
Email: TAYLORSJ(at)HOTMAIL.CO.UK
Add: Sussex Houre, London UK
Nationality: UK
Tel: +442070899348
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Hi,Thanh Xuan,
Thank you very much for your assistance with my recent holiday. It ended up being better than I could have hoped for and everything that I booked through yourself was exactly as requested.
The Melia Hotel was good as was the Majestic which we booked at your desk on the morning of the transfer to Halong Bay.
The experience from the Princess Cruise was amazing. The service and attention to detail were fantastic and the boat and crew were outstanding. The whole experience was excellent and this short trip away will never be forgotten.
One Suggestion: Possibly you may wish to suggest things to do to people if they are visiting for the first time, like a personal guide for a half or full day. We actually paid a guide to take us around Hanoi on the afternoon we arrived but used one reccomended from the hotel. Though you must have guides with excellent english skills.
It was a shame I did not get to meet you when we went to your office.
Thanks again for assisting me in organising a very special experience.
Greg Elliot,Australia
kerrieandgreg(at)hotmail.com
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Hi, Xuan
We were very pleased with the arrangement in Vietnam. Everything worked out just as we had hoped . The guides and the drivers were all very good and the programme was very well put together, a good mixture of scenery, cultural buildings, old and modern history. The guides were very knowledgeable and informative and were able to answer all the many questions we had. The restaurants chosen were also very good and we enjoyed all the meals included in the programme. The hotels varied, but were fine for 3-star. The Asia hotel in Hué was excellent, . We realise that 9 days is not nearly enough to see Vietnam properly, but it gave us a very good idea of the country, and ideas as to where to spend more time next time. It was interesting for us to be there as everybody was preparing for the Tet holiday .. lots of traffic etc., but it was good to get a view of ‘real’ life, and the flowers everywhere were fantastic.
Once again, we were very satisfied with all the arrangements and we will recommend VietnamTripAdvisor to all our friends who are going to visit vietnam
Thank you very much,
Kind regards,
Angela and Lars Torekull
torekull(at)fhnet.net
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Dear Ms Trang ,
Our trip to Vietnam was fantastic, we love the country, the people, the food.
The trip - private junk was quite an experience. The tour in Halong Bay was pleasant.
We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, Everything went well.
The trip was really worth.
Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with you, Julia.
With best Regards,
Christine , USA
Christinfralanoe(at)aol.com
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Hi Mr Tran,
Thank you so much for the trip Discover North Vietnam 7days/ 6nights, it went very smoothly and met all expectations. We arrived in this morning to Hanoi from Sapa tour and I am planning on exploring the town a bit further. Thank you again from all of us for such a wonderful experience.
I have already recommended you to a family friend that is coming over on the 20th,
I am not sure of the extent of their bookings so I hope that they will contact you if they plan to do tours in the north.
We are flying to Danang tomorrow at 11.30 from there we fly to Ho Chi Minh City to fly home to Sydney on the 22nd.
We are staying our extra night at the Nam Hai 1 and are very happy with the quality of the rooms and the staff.
Sincerely,
Tessa ,Australia
tessa_warr(at)optusnet.com.au
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Hello Ms.Thuy
Thank you very much for your execellent arrangement for us to Ha Long Bay and Hanoi City Tour.Our visit to Vietnam was very enjoyable -especially our short stay in Ha Long Bay with Luxury Cruise and tour around Hanoi city-a truly wonderfull experience.
Our stay at the Hilton Hotel ,Hanoi was also very enjoyable .The staff all so kind and cheerful . The services we received from your company were excellent and we will not hesitate to recommend you to our friends. We will contact you when we come back Vietnam in 2010. We hope you will welcome us.
Once again, Thank you for everything you made for us.
Basil Blackman , United Kingdom
blackie.blackman(at)virgin.net
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Hi Julia,
I want to thank you for the lovely gift you gave us on our departure, the cake tastes wonderful!! I must get them next time I come to Hanoi :-)
Overall it was a good experience to come to Vietnam for a trip, it was an eye-opener for myself, and I learnt alot from it. You and your colleagues have been wonderful in helping me to rectify.
* Your agency has been very sincere at helping me resolve any problems, you have promptly arrange for an excellent guide on our trip.
* The driver your agency engage is very good at his job, we feel very safe taking his car, and he never fail to amaze me with his excellent driving and patience.
* Hanoi is so charming and interesting!! I have yet explore all of it, the galleries, the bookstores, the museums, the puppet show.. and will definitely be back again! mebbe 2010 to join in the century celebration?? i miss the food here too.. the tomatoes just taste so much better! and i discovered Vietnam food is not just about Pho, there's also the seafood.. the coffee.. the eggs and toast.. the steamboat at sapa.. the fried fishes.. the corner stall near the history museum selling bun cha nem ran.. and the cakes u gave me to bring home... I think we were very blessed to have enjoy such good food at Vietnam
Wow, now I'm all geared to plan my next trip to Vietnam.. maybe a HoChiMinh - Hue - Hanoi... Hahaha!!!
Julia , Take care and I wish you all the best! oh yes, and Chuc Mung Nam Moi!
Yours sincerely,
Yeecheng
yeecheng.ng(at)muvee.com
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Dear Thuy ,
Our trip to Vietnam was fantastic, we love the country, the people, the food.
The trip on the private Junk you made was wonderful. The tour in Halong Bay was pleasant.
We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, everything went well. The trip was really worth. Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with Vietnamtripadvisor and especially with you Julia.
With best Regards,
christine
Christinfralanoe(at)aol.com
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Hello Trang
We would like thank you very much for your arrangement our trip to Vietnam.We are couple from United Kingdom who went to Ha Long Bay for the honeymoon. We were very happy and suprised with a big flower and cake from you at the first time we met you at the hotel and on the boat in Ha Long Bay. Just a few word to say that we like so much VietnamTripAdvisor.com services. You made our honeymoon more romantic and unforgetable with the perfect services,
professional staffs and lovely trip.We will not hestitate to recommend your company to my friends. And we will meet you again on our sliver wedding and golden wedding 10 years or more if you still welcome us ...
Once again thank you very much for everything you
did for us.
Lovely, Gareth Lewis. United Kingdom
grrlewis(at)hotmail.com
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Dear Ms Xuan,
Thanks for helping me with the trip to Ha Long Bay and Hanoi tour. Although the trip to Vietnam of mine just for conference but that short time to visit some beautiful landscapes of your country with you - VietnamTripAdvisor.com gave me impressive and unforgetable memories.The tour guide and service were all great. Especially, I loved the Ha Long Bay on Phoenix cruise.I will definitely recommend it to my friends.
Thanks and have a happy new year !
Ying-Ying
yymeng(at)ucla.edu
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Dear Tony Thuc.
Woderfull trip in viet nam.
We just get back home , one more day off for bigin my work.As yes, have free to write email to you. Thank you very much, we very enjoy time with your sevices. Your staff and guide really lovely people,who allway take care us so well. What a pitty, because we don't have so much time to visit some more play, hope next time we have more time, we will do. By through here we want to say who come to Viet nam please visit vietnamtripadvisor company where are can pring you feel so much enjoy.
Iker Kutz, Mexico City
iker_kutz(at)ml.com
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Hello Mr Tony Thuc
My friend, Amelia, and myself had a wonderful time on your gorgeous Indochina Sails on 4th of September . The staff and services were absolutely amazing - really lovely people, who looked after us so well.
Next time we hope that the sun will shine (instead of rain!), and that the large spanish party is not there (with their rude interpreter) - they were the only things that spoilt it a bit. And our driver got us lost on the way and the way back!
But, as you for your company, your amazing boat, and your wonderful staff - thank you so so so much!
Annabel Rawson (and Amelia Naaman) ,Australia
bellyonhols(at)yahoo.com.au
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Dear Tony Thuc,
Thanks a lot for your close advise for my itinerary. Traveling around Halong Bay was a magnificient experience. I had been so surprised how beautiful it was. Two days on the Ginger Boat was fantastic. You had booked such a comfortable accommodation for us. The classic beauty and the modern facilities were moderated in such a charming way. I was very impressed about it. I had been served like a king! I had time to relax and enjoy sun-bathing and swimming in the so fresh water. I also had time to explore the cruise's library with many unique books. Nothing can be claimed for visiting Halong Bay but magnificient. Thank you, I would recommend it to my friend for his coming trip.
John Benecke
jwb(at)jwbdesign.com
920 Glenneyre Street, Suite A
Laguna Beach, CA 92651
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Dear Tony Thuc,
I have been back from my excellent trip on Indochina Sails Junk Cruise. Halong Bay was so nice with thousands of limestone moutains and cliffs. The water was so fresh and blue! I have known that Halong Bay was a Unesco World Heritage site butI still could not express my feeling while seeing it. The Indochinal Sails was really my friend to help me explore sea-seeing. So romantic it was for me to see Halong Bay's islet on this cruise. Everything on this cruise was so perfect. I was definitely myself while having a cup of coffee and watching the sky in Halong Bay at night. Thank you so much. If possible, I will be back.
John Benecke
jwb(at)jwbdesign.com
920 Glenneyre Street, Suite A
Laguna Beach, CA 92651
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Dear Tony Thuc,
Thank you very much for making our trip to Vietnam so very memorable. We had heard that Halong Bay was beautiful but nothing prepared us for the magnificent experience in such an unique location. Absolutely breathtaking! Particular thanks to you the staff for your exceptional hospitality and care for us. Nothing was too much trouble for you in ensuring that our experience was first class from picking-up to seeing-off. They couldn’t be better!
We will definitely be back and we will tell our friends in Australia that Indochina Sails in Halong Bay is an experience not to be missed.
Thank again,
Lynne and Ellison Mourcey
Ellison.w.mourcey(at)jci.com
6th August, 2007
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Dear Tony Thuc,
We had heard that Halong Bay was a beautiful place, so my wife Mariana and I chose it for our honeymoon. We weren’t sure what to expect though because we come from Mexico (on the other side of the earth).
We couldn’t be happier with our choice. We just found a spot on your boat. Since we arrived everything has been excellent: the experience, the views, the hotel booking, the activity arrangement, the boat and most of your services. One word sums it all up: Magnificent!!
Thank you very much for everything. Halong Bay and this boat will always have a special place in our memories.
Best wishes,
Francisco and Mariana Cordero
Ficordero(at)gmail.com
3rd August, 2007
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Dear Tony Thuc,
Really thank you so much for suggesting this tour in Ha Long. The room was very comfortable and we can have much time for relaxing. Indochina Sails was an excellent memorable experience. This could have been the case, if not for the thoroughly support and service of this Junk. We enjoyed every bit of our stay in Indochina Sails and would recommend to all of our friends of this most exciting tour.
Thank you,
Nalin, Alok and Kurnishim
Nalin.hevath(at)unilever.com
5th August, 2007
Dear Tony Thuc,
This 3 day/2night cruise of Halong Bay absolutely kicked us. Its was very sweet. Thank you for giving me 10 bottles of wine [viro] and letting me jump off the top of the boat and swim in such an fresh water. Indochina Sails was a very beautiful boat with a professional staff. I admired them for the way they served the tourists. I will never forget playing the moon after dinner Sunday night [Thanks for the free wine!]. I had a great time!
Best regard,
Sean Williams
Sewilliams(at)rim.com
6th August, 2007
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Dear Tonny Thuc,
I have traveled to many places but Ha Long was the most exciting experience I‘ve had. I would like to thank you for your services which you offered. The receptionist was very friendly and helpful. The room was really comfortable with everything I needed. How large it was for me to live! The boat was lots of places to be alone. In addition, the food is well-done. The cocktails were very delicious. Tour guide was very, very friendly to care about my safety and comfort. Serving on Lagoon Explorer Junk was fabulous with good drink. I could feel the ambiance, the relaxed atmosphere. I also could have time to be myself when swimming off the back of the boat. If I have a chance to be in Vietnam again, Ha long tour is the first choice I will make.
Yours Sincerely,
Pamela Shepherd
4 Allamba Drive Ironbank, Australia.
Pamelashepherd(at)hotmail.com
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Dear Tony Thuc,
I am in America now, but I can not forget what I have had in Ha Long, it was very brilliant. Room booking and serving was very professional. I could feel that I was the cleanest and the most comfortable room in the hotels. I felt very relaxed although the housekeeping was very good. The boat was very fashionable; the lobby and public area was very beautiful. I don’t know how much money I can spend in the restaurants. Its outlet was very eye-catching. The food was very good. In this tour, my own impression was my tour guide. Hoa was an expert in kayaks. Thank you very much for such an enjoyable experience. The extra cake and flowers made our honeymoon time more and more wonderful.
Best regard,
Scot Schafer,
2 Whitman Ave Jersey City, NJ, U.S.A
psendognontum(at)gmail.com
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